Item can be returned only due to wrong item (wrong colour, size etc). All items are quality inspected before delivery. If the packaging of the item received is not acceptable, please do not accept the parcel. This is due to the courier service did not handle the parcel properly. You will have to claim the courier service company if you accept the parcel.
To be eligible to be returned, the item must remain unused and in the same condition you receive it. Your item must be in the original packaging. If the goods/products has been used or damaged by the customer, there will not be any refund. Vevon Trading will also not be responsible if your shipment is lost during the return transit. Our technical team will investigate & process your problem within 2 - 3 days. If your return is approved, we will replace a new one for you.
You will be responsible for paying your own shipping costs for returning your item.
Please do not return parcel without notifying us. We will not entertaint any return parcel without notification.